Overall: 4 out of 5

Highs: easy to use, good single page scanner/ocr solution, awesome tech support

Lows: installation issues for non-default installation, a bit slow to start up

I have been wanting a solution for organizing my receipts, reference documents, business cards for quite some time.  Enter NeatReceipts.  It is a good product and their tech support (which I hope that you won’t need) is awesome!  The optical character recognition (ocr) is good and the receipt scanning works well.  The user interface (UI) leaves a little to be desired in terms of looks (a personal problem – I don’t like grid-heavy UIs that much), but it is quite functional and snappy/generally responsive.

My biggest issue was that I did a non-standard installation and tried to install their software (latest version as of Jan. 12, 2009) on a drive that was different than my Windows installation.  What a mistake that was!  After wasting a couple of hours trying to get that installation to work, I finally mentioned that crucial detail to the tech support person with whom I was instant messaging and they quickly told me to conform and install on the same drive as my Windows installation.  With that new tidbit of information, the installation went off without a hitch.  One other issue that I ran into was a synchronization one related to Outlook.  I had scanned in a business card and sync’d with Outlook.  I realized that the contact info had been Optically Character Recognized (ocr’d) incorrectly.  I corrected the mistake (which I should have caught earlier) and re-sync’d.  For some reason my Outlook information got overwritten by the info from NeatReceipts.  Being a stubborn fool, I decided to try it again.  I updated the info in Outlook and then re-sync’d.  It worked this time.  Hmmmm… Ok.  I was a bit concerned about the sync at that point, but all seems to be well so far.  Also, the program is a bit slow to start, but then it is snappy, so I appreciate that trade-off.